Gambling should be fun. When it stops being fun, the most important thing is to take control quickly. MaximalBet gives you a full set of tools inside your account to set limits, take breaks or close your account entirely, plus links to independent organisations that provide free confidential support. This page explains every tool, what it does and how to use it.
How do I set deposit and loss limits at MaximalBet?
Inside your account, the Responsible Gambling section lists every available limit. Deposit limits can be set daily, weekly or monthly, and you can run all three at once for tight control. Loss limits work the same way and track your net losses across slots, live, table and crash combined. Session timers warn you when you have been playing for a set amount of time, and you can configure the timer to either notify you or log you out automatically.
Reducing any limit takes effect immediately. Increasing a limit triggers a 24 hour reflection window before the new value applies. This stops impulsive decisions from undoing your guardrails during a difficult session. There is no fee or penalty for changing limits and no questions asked.
What is a cooling off period and how does it work?
A cooling off period blocks your account from all gambling activity for a fixed length of time between 24 hours and one month. During the cooling off period you cannot deposit, place a bet, claim a bonus or open a new account. You can still log in to view your account balance, request a withdrawal of any unspent funds and contact support if you need help.
Cooling off is a useful tool when you feel a session is getting away from you or when you simply want to step back without committing to a longer break. You set the duration yourself, and the block lifts automatically when the period ends. There is no requirement to justify the request.
How do I self exclude from MaximalBet?
Self exclusion is a longer term block that ranges from six months to permanent. Once activated, your account is closed for the chosen duration, any remaining balance is returned to you and you cannot reopen the account or create a new one with the same details during the exclusion period. Marketing communications stop immediately.
Self exclusion can be requested from your account settings or by contacting support through live chat or email. The request is processed within 24 hours and you receive a written confirmation. After permanent self exclusion, reopening an account requires a formal application process and is not guaranteed.
Where can I get independent help for gambling concerns?
Several UK organisations provide free, confidential help. BeGambleAware runs the National Gambling Helpline on 0808 8020 133, open 24 hours a day, seven days a week. GamCare provides free counselling, peer support groups and online forums. Gamblers Anonymous holds meetings across the UK and online. GamFam supports families and friends of people affected by gambling harm.
If you need to step away from all gambling sites licensed by the UK Gambling Commission, GamStop is a free national self exclusion scheme that blocks access across every UKGC operator. Registering with GamStop takes a few minutes at gamstop.co.uk.
How do I set deposit and loss limits at MaximalBet?
Inside your account, the responsible gambling page shows a list of available limits. Deposit limits can be set daily, weekly or monthly, with separate amounts for each window. Loss limits work the same way and apply across the entire casino regardless of category. Session timers trigger a pop up at the interval you choose, reminding you of time spent and money wagered during the current session. All limits take effect immediately when reduced or removed entirely; increases trigger a 24 hour reflection period before they apply, which gives you time to reconsider.
The limits run at the account level, which means they apply across casino, sports and any other product you access through the same login. There is no way to set a higher limit on one product and a lower limit on another, by design. This prevents the kind of loophole where a player might cap their slots spending but leave the sportsbook unrestricted.
The signs of gambling related harm vary between people but a few patterns are consistent enough to flag. Chasing losses, where you increase your stakes or session length to recover money you have already lost, is the single most common warning sign. The pattern is intuitive but mathematically self defeating: the house edge does not pause to give you a chance to break even, and longer sessions at higher stakes only deepen the loss. If you find yourself thinking, just one more session to win back what I have lost, treat that thought as a signal to stop and step back rather than continue.
Other warning signs include playing with money set aside for other purposes, hiding the amount you are gambling from people close to you, feeling irritable when you cannot play, and continuing to play after a session has stopped being enjoyable. None of these on its own is conclusive, but two or three together is a strong signal that the relationship has shifted from entertainment to something more compulsive. If that describes your current situation, the right step is to set strict limits or self exclude immediately and reach out to one of the support charities listed below.
Self exclusion at MaximalBet ranges from 24 hour cool offs to permanent closure. The cool off blocks deposits, wagers and login itself for the chosen window, with everything reactivating automatically when the period ends. A 30 day exclusion uses the same mechanism on a longer window. Six month and one year exclusions follow the same pattern but require an active reactivation request at the end of the period, with a 24 hour waiting period before access resumes. Permanent self exclusion closes the account entirely and cannot be reversed; any balance is returned to your registered payment method as part of the closure process.
The major UK gambling support charities are free, confidential and independent of any operator. BeGambleAware on 0808 8020 133 offers 24/7 phone support and online chat. GamCare on 0808 8020 133 offers similar phone and chat support along with structured counselling. The National Gambling Helpline shares the same number. Gamblers Anonymous runs in person meetings across the UK. Each of these services costs nothing and respects your privacy. For UK residents, GamStop registration is the most effective single step to block access to all UKGC licensed operators in one action; if your situation has reached that point, the registration is at gamstop.co.uk.
If you want to talk through closure options for your MaximalBet account specifically, the account closure guide walks through each step. For support contact details and a wider list of services, the how to get help guide is the right page to start from.